We offer a refund within 24 hours from the date of your purchase. If more than 24 hours have passed since your purchase, you will not be offered a return or refund of any kind.

To become eligible for a return.
(i) The purchased item should be unused and in the same condition as you received it.
(ii) the item must have original packaging.
(iii) if the item that you purchased is on sale, then the item may not be eligible for a return/refund. Further, only such items are replaced by us if such items are found defective or damaged.

If you need to place a return request for an eligible product/item (as applicable) you need to send us an email at olivearajewels@gmail.com or call us at +91 9289529520. You agree that there may be a certain category of products/items that are exempted from returns or refunds. Such categories of the products would be identified to you at the item of purchase. For return accepted request(s) (as applicable), once your returned product/item is received and inspected by us, we will send you an email to notify you about receipt of the returned product. Further. If the same has been approved after the quality check at our end, your request (i.e.return ) will be processed by our policies.