Refund policy
We offer a 1-day return window, which means you can request a return within 1 days of receiving your item.
The Product should return within 3 to 5 days.
To be eligible for a return:
You must provide the receipt or proof of purchase.
If approved:
Your refund will be credited automatically to your original method of payment within 7 business days.
You will receive a confirmation once the refund is issued.
Please note:
Your bank or credit card provider may take additional time to reflect the refund in your account.
To become eligible for a return.
(i) The purchased item should be unused and in the same condition as you received it.
(ii) the item must have original packaging.
(iii) if the item that you purchased is on sale, then the item may not be eligible for a return/refund. Further, only such items are replaced by us if such items are found defective or damaged.
If you need to place a return request for an eligible product/item (as applicable) you need to send us an email at olivearajewels@gmail.com or call us at +91 98990 07316. You agree that there may be a certain category of products/items that are exempted from returns or refunds. Such categories of the products would be identified to you at the item of purchase. For return accepted request(s) (as applicable), once your returned product/item is received and inspected by us, we will send you an email to notify you about receipt of the returned product. Further. If the same has been approved after the quality check at our end, your request (i.e.return ) will be processed by our policies.
